# metamodel.systems AI capability model, version 0.3.0

Licence: CC BY-NC 4.0. Credit: metamodel.systems, Skill Pilot Advisory. Commercial use needs a licence: info@skillpilotadvisory.ai

## Literacy domains

- Engage
- Create
- Manage
- Shape
- Verify

## Fluency tiers (how well you use AI)

- F0 Unaware (score 0 to 19): Has not used AI for work. Relies on others to judge AI output.
- F1 Explorer (score 20 to 39): Uses AI for one-off or guided tasks. Checks the outputs that matter.
- F2 Practitioner (score 40 to 59): Uses AI every week on defined tasks. Checks facts before sharing.
- F3 Integrator (score 60 to 79): Builds AI into a repeatable workflow. Measures the time or quality gained.
- F4 Driver (score 80 to 100): Redesigns how work gets done with AI. Sets guardrails and teaches others.

## Scope levels (how far your AI decisions reach)

- S1 Task: Uses AI on own tasks with guidance.
- S2 Workflow: Owns how AI is used across their own work, end to end.
- S3 Team: Sets how a team uses AI. Reviews others' AI-assisted work.
- S4 Function: Accountable for AI outcomes across a function or programme.
- S5 Enterprise: Sets AI direction, risk appetite and accountability for the organisation.

## Roles

### Work with AI

- Marketer: scope S1 to S4, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 3, Manage 2, Shape 1, Verify 2. Observed usage band high (13.55% of AI usage is on tasks in Arts, Design, Entertainment, Sports, and Media).
- Writer and content creator: scope S1 to S3, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 3, Manage 2, Shape 1, Verify 2. Observed usage band high (13.55% of AI usage is on tasks in Arts, Design, Entertainment, Sports, and Media).
- Sales professional: scope S1 to S3, target tier F2 Practitioner, expected levels (0 to 3) Engage 1, Create 2, Manage 2, Shape 1, Verify 2. Observed usage band high (9.14% of AI usage is on tasks in Sales and Related).
- Customer service agent: scope S1 to S2, target tier F2 Practitioner, expected levels (0 to 3) Engage 1, Create 2, Manage 2, Shape 1, Verify 2. Observed usage band medium (7.89% of AI usage is on tasks in Office and Administrative Support).
- Office administrator: scope S1 to S3, target tier F2 Practitioner, expected levels (0 to 3) Engage 1, Create 2, Manage 2, Shape 1, Verify 2. Observed usage band medium (7.89% of AI usage is on tasks in Office and Administrative Support).
- Accountant: scope S1 to S4, target tier F2 Practitioner, expected levels (0 to 3) Engage 1, Create 2, Manage 2, Shape 0, Verify 3. Observed usage band medium (5.77% of AI usage is on tasks in Business and Financial Operations).
- HR professional: scope S1 to S4, target tier F2 Practitioner, expected levels (0 to 3) Engage 1, Create 2, Manage 2, Shape 1, Verify 2. Observed usage band medium (5.77% of AI usage is on tasks in Business and Financial Operations).
- Teacher: scope S1 to S3, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 3, Manage 2, Shape 1, Verify 2. Observed usage band high (12.79% of AI usage is on tasks in Educational Instruction and Library).
- Nurse: scope S1 to S3, target tier F2 Practitioner, expected levels (0 to 3) Engage 1, Create 2, Manage 1, Shape 1, Verify 3. Observed usage band medium (3.31% of AI usage is on tasks in Healthcare Practitioners and Technical).
- Doctor: scope S2 to S4, target tier F2 Practitioner, expected levels (0 to 3) Engage 1, Create 2, Manage 1, Shape 1, Verify 3. Observed usage band medium (3.31% of AI usage is on tasks in Healthcare Practitioners and Technical).
- Lawyer: scope S2 to S4, target tier F2 Practitioner, expected levels (0 to 3) Engage 1, Create 2, Manage 2, Shape 0, Verify 3. Observed usage band low (1.02% of AI usage is on tasks in Legal).
- Researcher: scope S1 to S4, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 3, Manage 2, Shape 1, Verify 2. Observed usage band medium (4.51% of AI usage is on tasks in Life, Physical, and Social Science).
- Designer: scope S1 to S3, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 3, Manage 2, Shape 1, Verify 2. Observed usage band high (13.55% of AI usage is on tasks in Arts, Design, Entertainment, Sports, and Media).
- Engineer: scope S1 to S4, target tier F2 Practitioner, expected levels (0 to 3) Engage 1, Create 2, Manage 2, Shape 0, Verify 3. Observed usage band medium (3.56% of AI usage is on tasks in Architecture and Engineering).
- Small business owner: scope S3 to S5, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 3, Manage 2, Shape 1, Verify 2. Observed usage band medium (5.9% of AI usage is on tasks in Management).
- Hospitality worker: scope S1 to S2, target tier F1 Explorer, expected levels (0 to 3) Engage 1, Create 2, Manage 1, Shape 0, Verify 1. Observed usage band low (0.48% of AI usage is on tasks in Food Preparation and Serving Related).
- Logistics worker: scope S1 to S2, target tier F1 Explorer, expected levels (0 to 3) Engage 1, Create 2, Manage 1, Shape 0, Verify 1. Observed usage band low (0.34% of AI usage is on tasks in Transportation and Material Moving).

### Lead AI

- Team manager: scope S3 to S4, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 1, Manage 3, Shape 3, Verify 2. Observed usage band medium (5.9% of AI usage is on tasks in Management).
- Operations manager: scope S3 to S4, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 1, Manage 3, Shape 3, Verify 2. Observed usage band medium (5.9% of AI usage is on tasks in Management).
- AI transformation lead: scope S4 to S5, target tier F4 Driver, expected levels (0 to 3) Engage 3, Create 2, Manage 3, Shape 3, Verify 3. Observed usage band medium (5.77% of AI usage is on tasks in Business and Financial Operations).
- Chief AI officer: scope S5, target tier F4 Driver, expected levels (0 to 3) Engage 3, Create 2, Manage 3, Shape 3, Verify 3. Observed usage band medium (5.9% of AI usage is on tasks in Management).
- AI product manager: scope S2 to S4, target tier F4 Driver, expected levels (0 to 3) Engage 3, Create 2, Manage 3, Shape 3, Verify 3. Observed usage band medium (5.9% of AI usage is on tasks in Management).
- AI programme manager: scope S3 to S4, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 1, Manage 3, Shape 3, Verify 2. Observed usage band medium (5.77% of AI usage is on tasks in Business and Financial Operations).
- AI governance and risk lead: scope S3 to S5, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 1, Manage 3, Shape 3, Verify 2. Observed usage band medium (5.77% of AI usage is on tasks in Business and Financial Operations).
- Learning and capability lead: scope S3 to S5, target tier F4 Driver, expected levels (0 to 3) Engage 3, Create 2, Manage 3, Shape 3, Verify 3. Observed usage band high (12.79% of AI usage is on tasks in Educational Instruction and Library).
- AI advisor: scope S3 to S5, target tier F4 Driver, expected levels (0 to 3) Engage 3, Create 2, Manage 3, Shape 3, Verify 3. Observed usage band medium (5.77% of AI usage is on tasks in Business and Financial Operations).

### Build AI

- Software developer and engineer: scope S1 to S4, target tier F4 Driver, expected levels (0 to 3) Engage 3, Create 3, Manage 3, Shape 3, Verify 3. Observed usage band very high (23.8% of AI usage is on tasks in Computer and Mathematical).
- AI engineer: scope S1 to S5, target tier F4 Driver, expected levels (0 to 3) Engage 3, Create 3, Manage 3, Shape 3, Verify 3. Observed usage band very high (23.8% of AI usage is on tasks in Computer and Mathematical).
- Data scientist: scope S2 to S5, target tier F4 Driver, expected levels (0 to 3) Engage 3, Create 3, Manage 3, Shape 3, Verify 3. Observed usage band very high (23.8% of AI usage is on tasks in Computer and Mathematical).
- Data analyst: scope S1 to S4, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 2, Manage 2, Shape 2, Verify 3. Observed usage band very high (23.8% of AI usage is on tasks in Computer and Mathematical).
- Data engineer: scope S1 to S4, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 2, Manage 2, Shape 2, Verify 3. Observed usage band very high (23.8% of AI usage is on tasks in Computer and Mathematical).
- MLOps and platform engineer: scope S2 to S4, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 2, Manage 2, Shape 2, Verify 3. Observed usage band very high (23.8% of AI usage is on tasks in Computer and Mathematical).
- AI architect: scope S3 to S5, target tier F4 Driver, expected levels (0 to 3) Engage 3, Create 3, Manage 3, Shape 3, Verify 3. Observed usage band very high (23.8% of AI usage is on tasks in Computer and Mathematical).
- AI quality and evaluation specialist: scope S1 to S4, target tier F4 Driver, expected levels (0 to 3) Engage 3, Create 3, Manage 3, Shape 3, Verify 3. Observed usage band very high (23.8% of AI usage is on tasks in Computer and Mathematical).
- AI security specialist: scope S2 to S5, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 1, Manage 2, Shape 3, Verify 3. Observed usage band very high (23.8% of AI usage is on tasks in Computer and Mathematical).
- AI product designer: scope S1 to S4, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 2, Manage 2, Shape 2, Verify 3. Observed usage band high (13.55% of AI usage is on tasks in Arts, Design, Entertainment, Sports, and Media).
- AI data trainer: scope S1 to S2, target tier F3 Integrator, expected levels (0 to 3) Engage 2, Create 2, Manage 2, Shape 2, Verify 3. Observed usage band medium (7.89% of AI usage is on tasks in Office and Administrative Support).

## Observed AI usage across APAC (Anthropic Usage Index, period 2026-05, 1.0 = global average)

- Australia: 6.40
- Singapore: 5.81
- Malaysia: 0.87
- Thailand: 0.73
- Vietnam: 0.53
- Indonesia: 0.46
- Philippines: 0.44
- India: 0.30

The index is a country's share of Claude conversations divided by its share of working-age population. It measures use of one AI assistant and says nothing about jobs.

## AI Fluency Score

A self-check of 10 to 12 questions matched to a role, rated Never (0), With help (1), On my own (2) or Can teach it (3). The overall score is the share of the maximum, out of 100. It is not a certification and must not be used to make decisions about other people.